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Help your CRM team be more effective “automatically”

For over 15 years, InfoPlexSTP has focused on helping the service industry and some of America’s finest companies improve effectiveness and efficiency with our service transaction passing systems. Now we’ve taken service transaction relationships to a whole new level with our Service Transaction Portal.

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Briefly, here’s what we do:
When broken equipment is reported to the help desk, we pull information about the equipment from the help
desk database, format it for the vendor’s call management system and forward it to the vendor.

When we receive the service request at the vendor, we put it into the call management system as though it had been entered from the keyboard. We notify the vendors dispatch…

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